SINTHONIA NESBIT

 

2402 Twin Branches Lane Conyers, GA 30013 | H: 770-285-4599 | C: 404-553-3128

sinthonianesbit@gmail.com

 

 

Wireless Network Technician with an impressive blend of technical and people skills, committed to providing quality service. Self-motivated individual that has optimal success in designing, implementing of network technologies.

 

         Core Competencies

 

•Project Management•Network Surveillance

•Proficiency in TCP/IP protocols•Microsoft Tools

•Service Assurance•Provisioning

•Router Maintenance•Excellent Communicator

•Granite Designer•Systems implementation

 

Work Experience:

 

Network Controller Technician/Provisioning, April 2014 –present

AT&T/Insight Global LLS

 

●Developing and executing scripts for network augmentation/updates

● Validate work orders and CIQ against Network to determine if all information is can be executed

Verify the status of GSM using Ericsson, Nortel, Siemens OSS, and Nokia MML commands

●Follow appropriate MOP’S and documentation to prepare scripts for network making appropriate changes

● Associated network equipment may include but not limited to RNC, RBS, MSN, MSC, MGW, SIAD, MME, Enode B, Node B, SGSN, BSC, BTS, NFSD, AOTS Site Locator, Granite.

·  Network Control technicians involved in monitoring and ensuring network quality of the mobility RAN network, 3G,4G, LTE services.

·  Responsible for managing technicians within the Mobility NRC to meet productivity metrics and system quality metrics.

·  Defines procedures for surveillance, repair, rearrangement and changes of activity of network equipment. Interfaces with field operation, RAN operation and telco team to coordinate work activities and resolve any service-related issues.

·  Perform audits to validate Network functionality and work is completed successfully

·  Remains current with industry trends and technologies. Ensures compliance with government regulations and system specifications.

·  Manages MNRC/ RAN operations with the following network elements RNCs, SIAD, MSN, GSM, eNodeB ,Node B's, BSCs and BTS, Nokia, Siemens

·  Ericsson RAN: (3820/3810) IuR,IuPS, IuB, IuCS,ALU RAN: IuR, IuPS, IuB, IuCS,
Nortel MGW

·   

·  Responsible for managing technicians within the Mobility NRC to meet productivity metrics and system quality metrics.

·  Defines procedures for surveillance, repair, rearrangement and changes of activity of network equipment. Interfaces with field operation, RAN operation and telco team to coordinate work activities and resolve any service-related issues.

·  Perform audits to validate Network functionality and work is completed successfully

·  Remains current with industry trends and technologies. Ensures compliance with government regulations and system specifications.

·  Manages MNRC/ RAN operations with the following network elements RNCs, SIAD, MSN, GSM, eNodeB ,Node B's, BSCs and BTS, Nokia, Siemens

·  Ericsson RAN: (3820/3810) IuR,IuPS, IuB, IuCS,ALU RAN: IuR, IuPS, IuB, IuCS,
Nortel MGW

 

● Represent organization on conference calls and working bridges when appropriate
●Assist in documentation and training associated with provisioning job functions.

My job consist of developing and executing scripts for network augmentation/updates for 3.5 million dollar project converting cooper T1’s to Ethernet fiber circuits on 4G/LTE wireless network

 

 

 

Network Controller Engineer                          March 2006-Janurary 2013

Arise /BT Communciations LLC             Atlanta, Ga  30339   

 

·      (DS1/DS3/OC-n) trouble repair for BTS, CDMA, iDEN, wireline and 4G services.

·      Provide physical layer service assurance support of CDMA and iDEN Narrowband Wireless Access Circuits found to be intermittent/bouncing off net issues.

·      T1,Ds3,OC3,OC12,OC192 testing and turn up for backhaul

·      Conduct circuit adminstration for migration of sites from T1 to Ethernet circuits.

·      Manage On Net Customer Broadband issues, coordinating with TSA.

·      Install ATM and OC3card including BSC backups

·      Manage proactive and customer initiated tickets to final clearance/ closure.

·      Manage LEC fix actions to include status of tickets, escalations, coordinating dispatch and cooperative testing and ordering of T1 ports if necessary.             

·      Implement UMTS (4g) network system and node software updates

·      Assisting field engineers in troubleshooting Node B chronic issue’s                   

·      ATM path and IMA and SS7 Link provisioning

·      Monitor and test circuits stability through Nortel, Motorola, and Lucent switches and React DACs tool, TRAMS, NetWatcher, Titan, FACTS.             

·      Provide LEC Management for physical layer service assurance activities in support of iDEN, EVDO,  and CDMA Wireless Access Circuits.

Proficient with Tellabs 5500,Heikimian and ACTERNA test equipment.

·      Conduct diagnostics, isolate faults, and make corrective actions on wireless Narrow Band circuits.

·      Verifying path’s  in Granite (XNG) to update spreadsheet to include changes

·      Test with LEC technicans to verify Demarcation points to resolve chronic issues

·      Communciate with appropiate depts to verify SLA’s to conduct necessary provisioning changes to circuit. 

·      Reduce MTTR by Troubleshooting outages and escalations for resolution

·      Monitor alarm management in network elements supported by LTE ,UMTS environment

 

ASA Tier II Technician. Sprint/Ericsson, Service & Operations·    Janurary 2013- April 2014

●     Provide Tier II technical service support for Sprint/Ericsson  IDEN, CDMA and EVDO Wireless Access Circuits·     

●    Perform physical layer circuit testing: Bert-test, loop-backs, and test patterns (QRS, 1-in-8, All-ones, and All-zeros)·       

● Troubleshoot LTE Carrier Ethernet Backhaul Problems from IP Aggregators ·          (Ericsson Smart Edge 1200, Alcatel-Lucent 7750, Cisco ASR 9000), and C ell Site Routers (Ericsson SP210/SP310, Alcatel-Lucent 7705, Cisco WMR 1900)·          Utilize SSH, Telnet, and CLI commands to access IP Aggregators and Cell Site Routers for verification of network performance·

●         Troubleshoot Wireless T1 circuits via Tellabs Titan 5500, Alcatel-Lucent 1631 and React ·   

●     Utilize network support applications: Trams, TRS, FMS, TBS, FACTS, NRM, REACT, Quickpad, Netwatch, ISA-ITP,LTE Lookup Tool, Web Test Portal  for Spirent/ Qscope and SecureCRT

 

·  Network Control technicians involved in monitoring and ensuring network quality of the mobility RAN network, 3G,4G, LTE services.

·  Responsible for managing technicians within the Mobility NRC to meet productivity metrics and system quality metrics.

·  Defines procedures for surveillance, repair, rearrangement and changes of activity of network equipment. Interfaces with field operation, RAN operation and telco team to coordinate work activities and resolve any service-related issues.

·  Perform audits to validate Network functionality and work is completed successfully

·  Remains current with industry trends and technologies. Ensures compliance with government regulations and system specifications.

·  Manages MNRC/ RAN operations with the following network elements RNCs, SIAD, MSN, GSM, eNodeB ,Node B's, BSCs and BTS, Nokia, Siemens

·  Ericsson RAN: (3820/3810) IuR,IuPS, IuB, IuCS,ALU RAN: IuR, IuPS, IuB, IuCS,
Nortel MGW

·  Configure Cisco and ALU SIADs and Nortel MSCs and ALU MSCs. Knowledge of RF parameters, neighbor relations and monitoring KPIs.

·  Transport test and turn up for A-BIS and Iub interface for cell sites

·  Provide Service Assurance support for  LAN/WAN network systems

·  Monitor Femtocell/Microcell/Metrocell technology. Familiar with RF parameters, neighboring relationships, and E911 data translations.

·  Provide support to other departments on any network operational issues. Performs administrative and other tasks assigned by the supervisor.

·  Follow MOP’S  documentation to prepare script’s for network update

·  Utilize Granite(XNG)  to verify circuit’s path and open trouble tickets accordily

 

·  . Troubleshoot and maintain Samsung ,Nokia ,Ericsson, Alcent-Lucent routers and switches(7750,7705 ASR-901)

Independently prepares work plans for individual task and reviews work with supervisor upon completion. This function includes monitoring for systems availability, integrity and timely performance.

 

Network Provisioning Specialist 2, Installation and Maintenance   

Sprint ,  December 1999- December 2005

•Responsible for installation of (frame relay, private line, point to point, analog) bandwidth form 9.6 to DS3 tracking them 30 days out

•Design, Provision customer, network, and collocation circuits including all migration optimization orders per defined processes.

•Troubleshoot DS1, DSO, DDS, Frame Relay, Analog and Digital circuits using React 2001.

•Communicated progress, problems and best practices to management, leads and teammates.

•Supervised all aspects of mapping and installing private and non private line circuits.

•Worked with field technicians in the clearing of troubles and network outages.

•Worked with field technicians in testing and accepting new circuits to be connected to Sprint network.

•End to End circuit provisioning of dedicated customer data DS0/DS1 circuits

•Involved in 1/0 and 3/1 DACS repair problems.

•Reported circuit trouble to the appropriate LEC, CLEC and IXC.

•Maintained a 90% success rate of meeting customer want dates for new ADA, DDS, FT1, T1 and Frame

Relay circuits

 

Education

 

Norfolk State University                            August 1995- May1997